Business Planning Analyst

Business Planning Analyst 2

University of Miami

This full‑time Analyst role is located at the Desai Sethi Medical Center in Miami and focuses on developing long‑term goals and strategic objectives for the department.

• Works with department/leadership to develop business plans including market research, market assessments and projections, needs assessments, and financial projections.
• Identifies market trends and developments and presents findings to management.
• Develops market share reports and assessments and monitors trends.
• Develops physician referral reports and monitors trends.
• Proficient with strategic planning tools (e.g., healthcare strategic planning platforms, physician referral platforms) and internal analytic tools.
• Contributes with the department’s leadership to fulfill strategic plan objectives.
• Supports the department in developing analysis to support business decisions.
• Trains and oversees junior staff members to ensure accuracy and efficiency in end work product.
• Collaborates in the development and organization of department and project budgets.
• Acts as liaison to other departments, vendors, and other external parties to complete assignments.
• Adheres to University and unit‑level policies and procedures and safeguards University assets.

Education: Bachelor’s degree in a relevant field

Experience: Minimum 3 Years Of Relevant Experience

• Skill in collecting, organizing, and analyzing data.
• Ability to recognize, analyze, and solve a variety of problems.
• Ability to exercise sound judgment in making critical decisions.
• Ability to present and discuss findings with management.

• Creates and updates reports for all Executive Health programs. Includes dashboard per provider, site and overall department metrics.
• Extracts data from multiple University systems in order to track productivity for providers, referrals, daily encounters, scheduling, on‑call, program inquiries etc.
• Prepares monthly departmental KPIs and communicates areas of improvement.
• Works with the Clinical Program Manager, Concierge to create and pull reports from Epic and NICE in Contact for leadership. Reports monthly concierge data including, Meet and Greets completed, inquiries received, renewals, new patients, collections, etc.
• Conducts market research and makes recommendations to leadership on ways to improve or enhance programs.
• Assists with the creation, review, and updating of standard operating procedures for Executive Health.
• Responsible for provider schedules and templates in EPIC.
• Monitors patient panel count for provider.
• Reviews and audits schedules for all sites to ensure correct appointment type selection, appropriate insurance coverage etc.
• Audits payment postings bi‑weekly to ensure collections are correct for each site.
• Assists with the processing of POs, expenses and account reconciliation.
• Works cooperatively with colleagues and other departments including leadership to solve problems and enhance the smooth and efficient flow of the practice while displaying a positive attitude.
• Troubleshoots time sensitive issues and must work well under pressure independently and/or in a collaborative environment expeditiously.
• Communicates confidential information ensuring compliance with all regulatory guidelines (i.e., HIPAA) and University policies as appropriate.
• Adapts to changing work demands and environment. Anticipates potential problems and assists leadership in the development of contingency plans.
• Must be willing to travel/float between sites as needed.

• Knowledge of clinical workflow.
• Experience in working with Epic and NICE and Contact.
• High level of attention to detail and organizational skills.
• High level of time management skills.
• Experience in creating and analyzing reports.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading‑edge patient care powered by the groundbreaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean.

The University of Miami is an Equal Opportunity Employer – Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.  for additional information.

Job Status: Full time

Employee Type: Staff

Pay Grade: H10