Patient Access Associate , BH Diagnostic Imaging FIU-MRI Shift Varies

Patient Access Associate 1, BH Diagnostic Imaging FIU-MRI, $1000 Bonus, FT, Shift Varies

Join to apply for the Patient Access Associate 1, BH Diagnostic Imaging FIU-MRI, $1000 Bonus, FT, Shift Varies role at Baptist Health.

Baptist Health is the region’s largest not‑for‑profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami‑Dade, Monroe, Broward and Palm Beach counties. It boasts internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics, sports medicine and neurosciences, supported by philanthropy and driven by its faith‑based mission of medical excellence.

For 25 years, Baptist Health has been named one of Fortune’s 100 Best Companies to Work For, and in the 2024‑2025 U.S. News & World Report Best Hospital Rankings, it was the most awarded healthcare system in South Florida, earning 45 high‑performing honors.

Our culture is rooted in purpose: each team member plays a part in making a positive impact on patients, families and the community. We practice compassion and quality, and we treat patient relationships as an integral part of our mission to care for people.

The incumbent will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department, physician practice, or hospital to address patient questions or concerns. The role requires maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Practices the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members.

The estimated pay range for this position is $16.28 – $19.70 per hour depending on experience.

• High School, Cert, GED, Trn, Exper.

• Complete and pass the Patient Access training course.
• Ability to work in a high volume, fast‑paced work environment and perform basic mathematical calculations.
• Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills.
• Desired:
  Basic knowledge of medical and insurance terminology.
• Experience with computer applications (e.g., Microsoft Office, knowledge of EMR applications) and accurate typing skills.
• Knowledge of regulatory guidelines including HIPAA, AHCA, EMTALA and Medicare coverage structure, including medical necessity compliance guidelines.
• Bilingual English, Spanish/Creole preferred.

Minimum required experience:
Less than 1 year

Equal Opportunity Employer, including disability/vets

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