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Eligibility Specialist Ii

Job in Miami, Miami-Dade County, Florida, 33196, USA
Listing for: State of Florida
Full Time position
Listed on 2026-01-22
Job specializations:
  • Government
    Government Administration, Public Health
Salary/Wage Range or Industry Benchmark: 34760 USD Yearly USD 34760.00 YEAR
Job Description & How to Apply Below
Position: ELIGIBILITY SPECIALIST II - 60066011
Requisition No: 868479

Agency:
Children and Families

Working Title:

ELIGIBILITY SPECIALIST II
- Pay Plan:
Career Service

Position Number:

Salary: 34,760.00

Posting Closing Date: 01/25/2026

Total Compensation Estimator Tool

Requisition No: 868479

Agency:
Children and Families

Working Title:

ELIGIBILITY SPECIALIST II
- Pay Plan:
Career Service

Position Number:
Various Vacant Positions

Salary: 34,760.00

Posting Closing Date: 01/25/2026

Total Compensation Estimator Tool

We're thrilled to announce an internal promotional opportunity for our dedicated ESS team members! If you're currently in an ESS I (or higher) role and have at least 18 months of hands-on experience determining eligibility for essential programs like Temporary Cash Assistance, Food Assistance, Medicaid, and Refugee Assistance - this is your chance to elevate your career!

Step into the role of Eligibility Specialist II, where you'll provide crucial backup to supervisors, strengthen team accuracy and training, and play a vital role in ensuring our clients receive the services they need.



Important Note:

The selected candidate will not telework. Additionally, strong knowledge in Food Assistance and Medicaid is highly preferred for this role.

This isn't just a promotion - it's a chance to amplify your leadership impact, sharpen your technical expertise, and help guide the next generation of ESS excellence.

Apply by January 25th, 2026 to join us in shaping stronger, more resilient communities across Florida!

Occupation profile

Job family:
Community and Social Services

Occupational group:
Counseling and Social Work

Occupation:
Community and Social Service Specialists

This is an Internal Agency advertisement only for ESS employees to determine eligibility for all public assistance programs.

Minimum Requirements:

1. Be a current ESS employee in a position of ESS I or above.

2. Have at least 18 months of experience in determining eligibility for public assistance programs (ESS Programs) including Temporary Cash Assistance, Food Assistance, Medicaid and Refugee Assistance (This includes processing applications or reviews from receipt to disposition.)

Strong knowledge of Food Assistance and Medicaid policy and procedures is preferred.

DESCRIPTION

This is a professional position primarily responsible for providing back-up to the unit supervisor on a day-to-day basis. It includes but is not limited to reviewing cases during the various processes in the service delivery model, performing case reviews and providing feedback to strengthen accuracy rates and providing training or mentoring staff.

1. Assists supervisor in performance mentoring and technical assistance and provides in-unit training for development or for those employees where problems have been identified.

2. Perform case reviews as assigned. Performs operational monitoring, tracking or casework and completes reports as assigned.

3. Assists supervisor in handling client complaints and acts as a supervisory back-up in the supervisor's absence.

4. In this capacity, they may be required to process special error-prone/complex cases.

5. Accurately inputs data into all systems and evaluates outcome of the system to ensure that eligible individuals receive their benefits.

6. Reviews and analyzes data from Quality Control and all monitoring sources and provides training sessions in areas where errors were identified.

7. Reviews the cases of clients who request a fair hearing to ensure that the case was processed correctly and holds a conference with the client at the request of the supervisor.

8. Participates in committees, work groups and community activities as directed by the supervisor.

Perform other related duties.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center . Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are…
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