Accounts Receivable Supervisor

The AR Supervisor is responsible for leading and optimizing the firm's Accounts Receivable function across two primary work streams: (1) Collections (2) Line-Item Payment Application.

This role is critical within an insurance defense environment where carrier payments are frequently reduced at the line-item level based on billing guidelines, fee schedules, and prompt payment discount terms. The AR Manager ensures accurate cash application, maximizes reimbursement, and minimizes write-offs while maintaining strong relationships with insurance carriers and firm leadership.

Key Responsibilities

AR Collections Oversight

• Oversee proactive collection efforts on outstanding receivables, with emphasis on insurance carriers and third-party administrators.
• Monitor aging reports and develop targeted collection strategies to reduce DSO and improve cash flow.
• Partner with attorneys and billing teams to resolve payment delays or disputes.
• Escalate high-risk accounts and provide reporting to senior management.

Line-Item Payment Application & Reconciliation

• Supervise and ensure accurate application of payments at the individual invoice line-item level, not just invoice totals.
  Manage allocation of:
• Partial payments
• Carrier reductions
• Administrative write-downs
• Prompt payment discounts
• Fee schedule adjustments
• Interest or penalty discrepancies
• Ensure compliance with carrier billing guidelines and contractual discount structures.
• Oversee reconciliation of EOBs (Explanation of Benefits) and remittance advices to billed time entries and expenses.
• Monitor unapplied cash and resolve misapplied or unidentified payments promptly.
• Identify systemic reduction patterns and recommend corrective billing strategies.

Team Leadership & Process Management

• Supervise AR staff across collections and cash application.
• Delegate workflow responsibilities effectively while maintaining oversight of performance and deadlines.
• Develop and document standardized procedures for line-item payment processing
  Implement KPIs related to:
• Cash application accuracy
• Reduction recovery rate
• DSO performance
• Drive continuous improvement in AR systems and reporting tools.

Compliance & Reporting

• Ensure AR processes align with firm policies, client guidelines, and insurance carrier contracts.
• Maintain strong internal controls and audit readiness.
  Provide detailed reporting to leadership on:
• Aging trends
• Reduction percentages
• Recovery metrics
• Prompt payment discount impact
• Revenue leakage analysis

Required Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• 5-8 years of progressive Accounts Receivable experience, including a minimum of 3 years in a supervisory or team lead role.
• Prior experience in insurance defense, carrier driven billing environments, or other highly regulated receivables settings strongly preferred.
• Proven expertise in detailed, line item payment posting, remittance interpretation, and EOB reconciliation.
  Strong working knowledge of:
• Prompt payment discounts
• Carrier billing guidelines
• Fee schedules and reimbursement structures
• Differentiating write-offs, denials, and contractual adjustments
• Proficiency with law firm accounting and practice management systems (e.g., Clio, Elite, Aderant, Pro Law), plus advanced Excel capabilities.
• Experience with Quick Books Online preferred.
• Solid understanding of GAAP principles and core financial analysis concepts.
• Demonstrated ability to analyze financial data, identify trends or variances, and produce clear, accurate reports.
• Strong analytical mindset with the ability to interpret complex remittance data and identify revenue recovery or process improvement opportunities.
• Excellent communication skills with the ability to collaborate effectively across departments and support attorney, billing, and financial operations needs.

Core Competencies:

• Detail-oriented with high accuracy standards
• Strategic thinker focused on revenue preservation
• Strong communicator able to interface with attorneys and insurance carriers
• Effective leader capable of managing multiple specialized AR work streams
• Process-driven with a continuous improvement mindset

What We Offer:

• Salary range depending on depth and years of experience
• F…