A​/R Collections Coordinator; Bilingual

Position: A/R Collections Coordinator (Bilingual)

Position at Seaboard Marine

Long-term employment with opportunities for growth

Discover more about our organization, culture, and employee benefits by visiting this page.

Description

Position at Seaboard Marine

Long-term employment with opportunities for growth

Discover more about our organization, culture, and employee benefits by visiting this page.

Explore life at Seaboard Marine:

We offer excellent benefits including:

• 401(K) Retirement Saving Plan w/ Employer Match
• Low-Cost Health, Dental & Vision insurance (Starting DAY ONE)
• Tuition & Certification Reimbursement
• Paid Time Off – (15 Days; prorated before 1st year)
• Parental Leave
• Paid holidays

POSITION SUMMARY:

This position is responsible for taking full ownership of the Accounts Receivable at a large-size company; following and resolving outstanding issues using all available resources. Responsible for maintaining their customer’s accounts within their terms and limits granted; this includes monitoring a portfolio between 4M and 8M for non-payments, delayed payments, and other irregularities, and develop plans with supervisor on how to resolve.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

GEOGRAPHIC REGION:

Please note applications out of the geographic region for position applied will not be considered.

QUALIFICATIONS:

Required

• Two (2) years of professional accounting experience, preferably in a large accounting environment, with demonstrated skills in areas such as Accounts Receivable, account reconciliations, and other general accounting functions requiring a strong accounting background.
• Strong analytical skills are required to reconcile the accounts. Ability to research within the department and commercial divisions, sales, and the Port of Miami personnel (including overseas offices)
• Familiar with payment center portals, i.e., Cass, GT Nexus, AFS, Data2
  
  Logistics, Williams & Associate, MyLPS, SSUI, etc. to work with remittance, audit, reject invoices and paid reporting to analyze next course of action.
• Sound reasoning and decision making skills when investigating discrepancies on customer’s accounts.
• Intermediate to Advaned communication skills, verbal and written in English/Spanish.
• Intermediate to Advanced computer skills in MS Word, MS Excel, and Outlook. Proficient in creating macros to satisfy 807 customer reports as needed
• Strong organizational skills needed. Multitasking is essential
• Ability to exercise independent judgment within credit policies
• Demonstrate a high level of accuracy and be detailed oriented with designated accounts
• Ability to analyze problems and solve issues promptly
• Commitment to excellent customer service
• Abillity to work extended hours, holidays, and/or weekends as needed

DUTIES AND RESPONSIBILITIES:

Primary

• Credit code bills of lading (inbound & outbound) as soon as they are available in queues; based on credit limit and terms assigned to the accounts by the Credit Manager or Director.
• Protect Seaboard Marine’s interest in the management of account receivables, and perform collection calls and interchange of correspondence with customers. Analyze and solve customer’s inquiries regardless where the irregularity was originated.
• Establish and maintain a routine methodology for contacting customers to discuss past due balances through phone and email communications.
• Maintain up-to-date account notes, track and follow up on customer commitments. Document the system regarding the daily activities performed on the accounts.
• Analyze deductions and credits in customer accounts, items to follow-up with the customer, and items requiring potential write off. Process account adjustments and write-offs with management approval.
• Analyze credit balances or short payment in order to process corresponding adjustments and/or refunds to achieve total reconciliation of accounts.
• Coordinate with customer and internal departments to resolve pricing issues on invoices related to STARS & GT…