Associate Relationship Manager

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth, and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities, and the planet we all share.

HSBC’s International Middle Market (IMM) team, which sits within the Corporate and Institutional Banking (CIB) business, is looking to add an energetic and driven individual to join the business. The new Associate Relationship Manager (“ARM”) will be a crucial member of our team covering Florida, helping support and grow the 100+ relationships that the Market Executive and three Global Relationship Bankers (“GRB’s”) in the region manage in order to meet the unique needs of these internationally focused clients that have revenues between $50mm and $2bn+.

The role will be performed from HSBC’s Miami office.

As our Associate Relationship Manager, you will:

• Work closely with our GRB’s to identify and develop business opportunities, jointly formulate client engagement strategy to deepen HSBC’s global wallet share and grow revenues
• Develop these relationships with both existing and prospective new customers
• Identify both flow and event driven opportunities bringing in sector, country, and product expertise as appropriate
• Assist GRBs with Client Plans and preparation of capital requests for submission to Strategic Client Origination / Credit & Capital Management
• Monitor and update deal pipeline
• Prepare and present sales pitch materials
• Provide outstanding client service
• Coordinate with internal colleagues within the customer service team (CST) including product partners in US, as well as Relationship Managers and Product Partners in other markets to ensure complete coverage of the portfolio from a local, regional, and global perspective
• Research prospective clients in the state of Florida
• Effectively manage credit, operational, regulatory and other risks by working closely with the Bank’s Risk, Credit Management and Relationship Service Management teams
• Ensure the bank maintains compliance with internal policies and external regulatory requirements
• Maintain outstanding data quality in the bank’s internal systems
• Be a strong team player

You’ll likely have the following qualifications to succeed in this role:

• Bachelor's degree
• Strong willingness to learn, positive attitude and a drive to succeed in this role and beyond
• A client-focused mindset with a “can do” attitude
• Strong communication and influencing skills, with an ability to build long-term workplace relationships
• Proven experience in similar positions, working with international companies and identifying product opportunities with corporate clients and seeing them through to a successful implementation
• Ability to prioritize and manage multiple projects & engagements
• Strong corporate banking product knowledge across Treasury/Cash Management, Foreign Exchange Trade Finance and Capital Markets
• Understanding of regulatory and compliance processes
• Credit underwriting knowledge and experience
• Strong Windows capabilities;
  Excel, PowerPoint, Word, Outlook

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives.

You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of…