Financial Services Representative - Miami Gardens Walmart

Financial Services Representative I - Miami Gardens Walmart - Dade County Federal Credit Union

Location: 19501 NW 27th Avenue, Miami Gardens, FL 33056

Starting Salary: $20.00 per hour

Summary: Responsibilities include cross‑selling credit union products and services that meet our member’s financial needs. Candidate will provide account services and resolve member inquiries. This is a high‑contact position requiring the ability to communicate face‑to‑face effectively with prospective/current members and to represent the credit union in a positive and professional manner. Candidate will also be part of the Float Staff, which requires going to various branches as needed.

Essential Duties & Responsibilities:

• Process all financial transactions and member inquiries in an accurate and timely manner.
• Accept sales goals and understand the role played in achieving branch sales goals.
• Establish good rapport with members.
• Possess thorough knowledge of Dade County Federal Credit Union products and services.
• Recognize selling opportunities and effectively cross‑sell credit union products and services to build member relationships.
• Perform new account openings and all other related platform functions.
• Have a thorough understanding of credit union loan products and handle all loan applications, including but not limited to accepting the loan application with all required information.
• Obtain all required licenses as established by Credit Union.
• Handle inquiries, concerns and requests from members and employees.
• Handle all account maintenance, all service‑related member needs and communicate to higher authority when necessary.
• Willingly assist all departments as requested.
• Comply with all Bank Secrecy Act (BSA) regulations and standards; attend all required BSA training.
• Willing to assist in any other areas as requested.

Requirements:

• Intermediate PC skills are required (MS Office and Windows).
• Excellent written and verbal communication skills.
• Detail oriented and displays excellent mathematical skills.
• Schedule must include extended branch and Saturday hours.
• Ability to travel throughout the branch network to provide staffing assistance at all branch locations.
• High school diploma or equivalent required.
• Bilingual:
  English and Spanish (highly desirable).

Dade County Federal Credit Union requires certain positions to obtain a Florida 2‑11 Credit Life/Credit Disability License in order to perform the duties required of the position. DCFCU is responsible for fees associated with this licensing process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

• Entry level

• Full‑time

• Finance and Sales
• Banking