Senior Field Service Engineer

About Brooksource

Brooksource is partnering with EOLA Power to hire a UPS Field Service Engineer in Miami, FL. This is a direct-hire opportunity supporting mission-critical clients throughout the South Florida region.

EOLA Power is Florida’s #1 Independent Provider of Critical UPS Service and Maintenance. They specialize in commissioning, maintaining, and supporting critical power infrastructure for commercial and mission-critical environments.

As they continue to grow their South Florida presence, they are seeking a highly skilled UPS Field Service Engineer to support customers throughout the Miami territory.

The UPS Field Service Engineer will be responsible for commissioning, preventive maintenance, troubleshooting, and emergency support of UPS systems and related power electronics equipment at customer sites. This role is primarily field-based and requires strong technical expertise, independent work ethic, and a commitment to exceptional customer service.

The ideal candidate has hands-on UPS field service experience and holds current Mitsubishi UPS certification.

• Perform commissioning activities, including design reviews, test procedure development, reporting, and on-site system testing
• Conduct preventive maintenance, emergency service response, equipment startups, and field modifications
• Troubleshoot UPS systems and related equipment down to the component level
• Collaborate with technical support teams to resolve operational and maintenance issues
• Develop and follow detailed Methods of Procedures (MOPs)
• Prepare accurate and timely Field Service Reports
• Provide proactive system improvement recommendations to customers
• Maintain professional, high-quality client interactions
• Utilize hand tools and diagnostic equipment safely and effectively
• Participate in on-call rotation and respond to emergency service calls as needed
• Travel regionally throughout South Florida; occasional national travel may be required

• 5-7+ years of UPS field service experience
• Ability to troubleshoot UPS systems and related equipment to the component level (UPS, batteries, PDUs, STS, etc.)
• Strong understanding of UPS manufacturer specifications
• Excellent written and verbal communication skills
• Ability to work independently from a home-based location
• Ability to meet physical job requirements, including bending and lifting up to 100 lbs when necessary
• Willingness to travel regionally and nationally for emergency response situations

• Experience working with third-party UPS systems such as Emerson/Liebert/Vertiv, APC/MGE/Schneider, Eaton/Powerware/PDI
• Technical degree from an accredited institution
• Military experience in electrical or mechanical specialties (Navy, Army, Air Force, Coast Guard, etc.)
• Experience supporting mission-critical environments such as data centers, healthcare facilities, or industrial operations

• Work with Florida’s leading independent critical power service provider
• Support high-profile, mission-critical clients
• Competitive compensation
• Opportunities for technical growth and advancement