Field Services Engineer

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$/yr - $/yr

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Location: On Site - Miami, Florida, United States

Skills: Mechanical Engineering, CAD, Prototyping, Troubleshooting, Product Testing

About the Unknown Industry Company /

The Opportunity:

This is an exciting opportunity for an accomplished Field Services Engineer to join a dynamic organization with a growing footprint across the USA and the Caribbean. You will work alongside visionary leaders in a collaborative environment that prizes initiative, precision, and innovation. This role offers exposure to strategic projects and international sales operations, presenting the chance to make a meaningful impact on technical support and client service excellence.

If you are seeking a hands‑on engineering position at the forefront of technology, operations, and compliance, this could be the perfect fit.

Responsibilities:

• Run field operations, providing technical support and troubleshooting on‑site equipment issues.
• Install, maintain, repair and test equipment to ensure optimal functionality and performance.
• Conduct site inspections and install new technologies while ensuring compliance with engineering designs.
• Analyze data, monitor expenditures, and draft clear progress reports for stakeholders.
• Enforce compliance with safety, environmental, HIPAA, OSHA, FDA and other regulatory standards.
• Read and interpret technical drawings, schematics, and CAD documentation for project execution.
• Collaborate closely with engineers and clients to resolve technical challenges and implement effective procedures.
• Conduct research, feasibility studies and performance testing on equipment and processes.
• Deliver equipment training to customers and local support teams.
• Manage parts inventory, preventive maintenance, modifications and repair schedules in the field.
• Maintain accurate service logs, documentation and communications with customers.
• Identify and support sales opportunities including new contracts, renewals and system sales.

Must‑Have

Skills:

• Bachelor’s degree in Mechanical Engineering (Master’s preferred).
• Minimum five years of related field engineering experience.
• Expertise in mechanical systems, troubleshooting and technical support.
• Proficiency with CAD software, prototyping and product testing.
• Knowledge of equipment installation, control systems and maintenance protocols.
• Strong analytical, organizational and attention‑to‑detail skills.
• Excellent written and verbal communication abilities.
• Familiarity with regulatory requirements including HIPAA, OSHA and FDA.

Nice‑to‑Have

Skills:

• Advanced degree in engineering or related technical field.
• Experience with manufacturing or start‑up environments.
• Business development, sales or marketing experience.
• Ability to create business plans and actionable objectives.
• Networking and stakeholder engagement capabilities.
• Experience with international or multi‑market operations.
• Strong computer skills and knowledge of field service management software.

Mid‑Senior level

Full‑time

Sales and Engineering

Medical Equipment Manufacturing