Program Coordinator - Modern Languages

About FIU

Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and Mac Arthur Genius Fellows.

A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.

Provides coordination and administrative support for the graduate and undergraduate programs in the Department of Modern Languages. Serves as a primary resource for the Graduate Program Director and responds to inquiries from both undergraduate and graduate students.

• Oversees and maintains electronic graduate applicants' files, and graduate student records (from application through and including graduation). Assist graduate teaching assistants with inquiries. Maintains evaluations (e.g. student's written comments and quantitative results) for graduate teaching instructors.
• Supports and coordinates the work of the Graduate Program Director (GPD) in all matters relating to graduate advising, including accessing PDA and Panthersoft to retrieve student, instructor and classroom information and processes. Assists graduate directors in scheduling student appointments.
• Assists students and advisors with change of major processes and questions, maintains electronic copies of forms. Provides students with basic appropriate graduate academic information for the program including assisting new cohorts of incoming students with their selection of classes.
• Provides pertinent information and deadlines to Graduate Assistants (GA) and Teaching Assistants (TA). Verifies and submits GA/TA contracts, GA/TA Agreements, Human Resources sign‑on packages and alternate insurance forms to appropriate departments. Submits Electronic Credentialing Request Forms.
• Coordinates and supports the graduate and undergraduate programs in the Department of Modern Languages. Provides essential support to the Graduate Program Director and the Department by responding to undergraduate and graduate student inquiries.
• Maintains up‑to‑date information disseminated in various media sources concerning the graduate program. Works with academic community that speak English and Spanish. Maintains and updates the Spanish Graduate website and listserv. Updates the Student Handbook and graduate course descriptions each term. Assists with preparing graduate marketing materials.
• Coordinates with GPD, graduate faculty and the office manager with administrative duties. Maintains the graduate calendar of events, activities and appointments. Arranges all graduate level student orientation, colloquia with guest speakers, recruitment travel, welcome back annual awards event, meetings, presentations, comprehensive exams, doctoral defenses, etc. Maintains accurate records of students in the graduate program as well as spreadsheets of funding for colloquia and recruitment.
• Assist with all class management processes, including scheduling, textbook adoptions, and learning management system.
• Coordinates graduate program events such as orientation, informal gatherings and lecture series. Maintains record of graduate lecture series. Obtains necessary promotional information from guest speakers.
• Assists with dual degree commencement preparations and coordinates with on‑site FIU faculty with their visa applications.
• Coordinates communication and marketing strategies to promote program across various digital platforms. Monitors, collects, and reports all digital media analytics in collaboration with the Steven J. Green School of International and Public Affairs (SIPA) Marketing…