Assistant Director Academic Support Services; Nursing and Health Science

About FIU

Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and Mac Arthur Genius Fellows.

A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.

This position assists the Office of the Associate Dean of Academic Affairs and plays a key role in planning, implementing, and advancing the goals of the Nicole Wertheim College of Nursing and Health Sciences (NWCNHS). It provides leadership to enhance student satisfaction across all academic programs, including Athletic Training, Undergraduate and Graduate Nursing, Occupational Therapy, Physical Therapy, Communication Sciences and Disorders, and Health Services Administration.

The role ensures alignment with both college and university-wide student success initiatives, maintains compliance, and promotes excellence in academic support services. This position will report to the Associate Dean of Academic Affairs of the college.

• Assists with the management of student affairs functions.
• Assists with the development, implementation, and evaluation of strategic and operational systems related to admissions, retention, progression, and graduation.
• Administers student emergency fund requests by gathering information on extenuating circumstances and financial aid status, and coordinates with leadership for review and approval.
• Assists with the timely resolution of student grievances, graduation certification reviews, interprets policies and regulations, and ensures all grievances are properly documented and organized.
• Assists with developing partnerships throughout the University in order to attain departmental goals and objectives. This includes serving as a liaison with University Enrollment Services, the Student Services Director, and Department Chairs to address student enrollment and success.
• Creates and manages student lifecycle touchpoints and resolves related issues.
• Assists with Panther Success Network (PSN) initiatives and continuous integration, acting as the liaison between the college and the university's PSN office.
• Monitor and review compliance with policies, including oversight of the Student Perceptions of Teaching Survey (SPOTS).
• Assists with accreditation activities and continuous improvement initiatives, including the completion of internal, state, regional, and specialized accreditation surveys and forms.
• Provides data and reports for surveys and requests from the Dean's Office and Department Chairs, including generating student-related queries and reports for both internal and external stakeholders.
• Tracks and reports on grade changes, in completes, and end-of-semester grade submissions to ensure academic integrity.
• Supervises and coaches professional and/or support staff, establishes goals, identifies professional development opportunities, and evaluates performance.
• Performs other duties as required.

• Bachelor's degree and four (4) years of appropriate experience, or Master's degree and two (2) years of experience.

• Administrative

• $70,000-$75,000

Begin time: 8:30 AM

End time: 5:00 PM

• Criminal Background Check

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

* This posting will close at 12:00 am of the close date.

As a current…