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Manager Academic Support Services; Office Provost

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: Florida International University - Board of Trustees
Full Time position
Listed on 2026-01-12
Job specializations:
  • Education / Teaching
    Education Administration
Salary/Wage Range or Industry Benchmark: 50000 - 60000 USD Yearly USD 50000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Manager Academic Support Services (Office of the Provost)

About FIU

Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and Mac Arthur Genius Fellows.

A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.

Job Summary

Under administrative direction is responsible for management or coordination of a function(s) for a department, or a group of professionals. Makes decisions using independent judgement and originates new concepts or approaches, policies and procedures and directs their implementation. Requires knowledge of business administration and office practices and procedures in order to perform moderately complex duties in supporting operations of a department or unit.

Coordinates and manages special functions and activities. May supervise and evaluate, as needed, the work of others and is accountable for the work of the unit.

Responsibilities
  • Supervises the maintenance and support of Panther
    180, Faculty Activity Reporting. Ensures timely response for issues that arise.
  • Troubleshoots College questions about faculty personnel actions. Retains accurate records of faculty actions taken upon receipt of each HR form for faculty for reporting purposes.
  • Manages the electronic credentialing request process. This includes system upgrades, data integration with PSHR-education, reports, instructional material and training for users. The accuracy of the information submitted is essential to the integration of this information to the Person Profile.
  • Runs tenure calculation and ensures accuracy of tenure eligibility end dates. Submits updates to tenure/promotion information and communicates any changes to academic units.
  • Assist with the development, implementation and evaluation of system projects related to the Office of the Provost, Planning and Finance.
  • Provides oversight to the PSHR Person Profile Education Page to ensure data integrity. Makes corrections and/or communicates updates to HR regarding the school/institution code table as needed.
  • Coordinates the tenure panel maintenance.
  • Lead Search and Screen Committee support including providing training to search committees on best practices for effective recruitment, Makes recommendations for further developing faculty recruitment in consultation with the department of Faculty Leadership and Success.
  • Assists the Panther
    180 faculty customer support staff to ensure project goals are accomplished and faculty concerns are served.
  • Supervises and provides leadership for maintaining official transcripts maintained via Image Now for all instructional faculty of the University.
  • Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position
  • Serves as the unit approver for the electronic request for additional compensation and backup for faculty contracts.
Minimum Qualifications
  • Bachelor's degree and four (4) years of appropriate experience, or Master's degree and two (2) years of experience.
Desired Qualifications
  • Experience working in Human Resources.
  • Experience working in Higher Education Institutions.
  • Experience working with Academic Affairs.
Job Category
  • Administrative
Advertised Salary
  • $50,000 - $60,000
Work Schedule

Begin time: 8:30 AM

End time: 5:00 PM

Working Conditions
  • Required to spend 50% or more of time operating a computer
Pre-Employment Requirements
  • Criminal Background Check
Other Information
  • Ability to work flexible hours as needed.
  • Travel to FIU Campus
Prospective Employee

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