Success Coach, Student Access and Success

Success Coach, Student Access and Success

Join the team at Florida International University (FIU), a top‑50 public research university located in Miami, to support undergraduate students in achieving academic, personal, and career success.

Florida International University is a preeminent public research university with over 55,000 students from all 50 states and more than 140 countries, offering more than 200 degree programs. FIU faculty include National Academy members, Fulbright Scholars, and Mac Arthur Genius Fellows. As a Carnegie R1 institution, FIU is at the forefront of research in environmental resilience, health, technology, and innovation, with a strong focus on student success, economic mobility, and community engagement.

Provides support to undergraduate students to ensure academic, personal, and career success. Utilizes best practices to improve retention and graduation rates; offers individualized guidance and services; connects students to campus and community resources; monitors progress; coordinates workshops and enrichment activities.

• Meet with individual students to assess needs and refer them to relevant university resources such as housing, counseling, disability services, tutoring, financial aid, and career services to keep them on track for degree completion.
• Monitor and record progress of individual students, maintain consistent and confidential records, and analyze data to inform decisions related to student advancement.
• Advocate for students in university processes and services; collaborate with faculty and academic and non‑academic units to ensure attendance and engagement in classes, labs, tutoring, and campus activities.
• Coordinate with Student Life & Development and other areas to integrate students into the university community.
• Prepare students for graduation, post‑graduate plans, and career counseling; organize and lead workshops and student enrichment activities.
• Participate in community outreach activities and support the recruitment process to attract and enroll students in college‑access programs.

• Bachelor’s degree and at least two (2) years of appropriate experience, or a Master’s degree in an accredited program.

• Master’s degree in Counseling, Social Work, Higher Education, or a related field.
• Experience counseling and advising undergraduate students.
• Experience recruiting high‑school students and first‑time college applicants.
• Experience preparing and delivering presentations.

Administrative

$42,500 – $47,500

Begin time: 8:30 AM
End time: 5:00 PM

Entry level

Full‑time

Marketing, Public Relations, and Writing/Editing

Higher Education

• Miami‑Dade Local Background Clearance
• Expanded Background Check

• Ability to work flexible hours as needed.
• Ability to work occasional evenings, weekends, and at locations outside of the University.
• Ability to travel to FIU locations and/or FIU campuses.

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for the system. It is recommended that you provide an active/valid e‑mail account as the main source of communication regarding your status within the process. In this account, you can track your applicant status in “My Applications”. It is also recommended that you prepare electronic copies of your resume and cover letter, combined into one attachment (Word or PDF).

All applicants are required to complete the online application including work history and educational details, even when attaching a resume.

This posting will close at 12:00 am of the close date.

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and other internal career opportunities. In this account, you can track your applicant status in “My Applications”. It is also recommended that you prepare electronic copies of your resume and cover letter, combined into one attachment. This posting will close at 12:00 am of the close date.