Coordinator Academic Support Services; Music Department

Coordinator Academic Support Services (Music Department)

3 days ago – Be among the first 25 applicants

Florida International University is a Top 50 preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of over 340,000. Located in Miami, the university offers more than 200 degree programs at the undergraduate, graduate, and professional levels, including medicine and law. FIU faculty are leaders in their fields—including National Academy members, Fulbright Scholars, and Mac Arthur Genius Fellows.

As a Carnegie R1 institution, FIU drives impactful research in environmental resilience, health, technology, and innovation.

Supports FIU’s School of Music in all activities related to undergraduate and graduate recruitment, admissions, enrollment, retention, matriculation, program marketing, FTIC retention, and graduation.

• Coordinates the School of Music academic support services, including recruitment, enrollment management, retention planning, implementation, and monitoring strategies for undergraduate and graduate students.
• Travels and prepares presentations to participate in major recruitment events such as the Florida Music Educators Association, school information sessions, open houses, college fairs, showcases, orientations, transfer student workshops, and social networking events.
• Creates reports for the Director of the School of Music and Area Coordinators that communicate the status of all academic support services and activities.
• Manages the Get Acceptd site, enters all student admissions status into the Panther Soft system, and generates admissions and recruitment reports.
• Communicates with applicants and students throughout the audition and admissions process, assists with troubleshooting issues, and approves exceptions.
• Orders and maintains recruitment materials; assists in the development of publications, brochures, and a media plan to enhance recruitment efforts.
• Monitors FTIC students, identifies at‑risk students, and develops interventions to assist them.
• Maintains the transfer student equivalency database, documents requests and outcomes, and prepares transfer packets for advisors and faculty.
• Submits approved transfer course equivalents to Panther Soft and assists transfer students throughout the equivalency process.
• Serves as a university card user for departmental transactions, adheres to credit card policies, and maintains accountability for the department Pro Card.
• Provides backup support for faculty/student traffic and phone calls.
• Oversees the preparation of concert programs and other student academic programming functions such as recital procedures.

• Bachelor’s degree and two (2) years of appropriate experience, or a Master’s degree.

• Degree in Music, Performing Arts, or a closely related field.
• Proficiency with CRM software (e.g., Get Acceptd) and student information systems (e.g., People Soft).
• Demonstrated ability to gather and interpret data to prepare reports.
• Effective written and verbal communication skills.

• Administrative

• $45,000 – $50,000

Begin time: 8:30 AM – End time: 5:00 PM

• Expanded Background Check
• K‑12 Schools Clearance

• Must attend meetings off campus and occasionally attend functions on weekends and evenings.
• Ability to work flexible hours as needed.
• Ability to travel locally.

Prospective Employee:
If you have not created a registered account, you will be asked to create a username and password. You will use this account to track your application status in “My Applications”. If you are an internal candidate, you must meet the minimum requirements and be in good performance standing.

Current Employee:
Apply through Employee Self Service (ESS). If you are an internal candidate, you must meet the minimum requirements and be in good performance standing.

Attach electronic copies of your resume, cover letter, or any other documents. Combine cover letter and résumé into one attachment in Microsoft Word or PDF format.

This posting will…