Guest Services Agent - Front Desk

A leading hotel chain in Miami is seeking a Front Desk Agent to deliver superior guest services, including check-in/check-out and managing inquiries. The ideal candidate has at least 1 year of experience in a similar role, strong customer service skills, and the ability to work flexible shifts. Responsibilities include welcoming guests, resolving complaints, and coordinating with housekeeping. Bilingual in English and Spanish is preferred.

This position requires standing for extended periods and lifting up to 15 pounds.
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