Customer Experience Coordinator

Customer Experience Coordinator

As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. You support all activities needed for the efficient operation of the store experience and provide exemplary service to maximize sales, promote the Company’s image of quality and professionalism.

• Ensure client expectations are exceeded at each visit, maintaining an environment focused on the client experience by utilizing hospitality tools provided
• Ensure all employees present professionally for each customer interaction according to company policies and practice the highest level of customer service to achieve maximum sales
• Ensure clienteling activities are mapped for each guest
• Ensure seamless efficiency and a positive atmosphere in the customer experience
• Partner with leadership and expert teams to proactively address service issues
• Perform other duties assigned by store leadership team

• Previous experience in sales, hospitality, and/or service
• Exceptional customer service and clienteling skills and excited to build relationships
• Professional verbal and written communication skills
• Flexible work schedule, including evenings, weekends, and holidays

• Competitive salary
• A top‑of‑the‑line training program, unique to the industry
• A clothing allowance for each new season and a generous employee discount
• Opportunity to build a career with one of the fastest growing companies in fashion and to travel to other stores and abroad

Salary Band: $21 – $28 per hour

Entry level

Full‑time

Other

Retail Apparel and Fashion