Entry-level Customer Service Coordinator

We are seeking a proactive and customer-focused Entry‑Level Customer Service Coordinator to support our marketing and brand engagement teams. This role is perfect for someone who enjoys interacting with people, solving problems, and ensuring customers have a positive experience with the brands we represent.

• Act as the first point of contact for customers across campaigns
• Provide helpful, clear, and professional communication to support brand engagement
• Assist in organising campaign materials and coordinating customer interactions
• Gather customer feedback and relay insights to the marketing team
• Maintain accurate customer records and follow up on enquiries when needed
• Support on‑site and event‑based customer service activities
• Ensure consistent and positive representation of client brands

• Excellent communication and people skills
• Positive attitude with a genuine interest in helping others
• Well‑organised with strong attention to detail
• Ability to remain calm and professional in a busy environment
• Willingness to learn and grow within a marketing‑focused role
• No experience required, training provided for the right candidate

• Full training and continuous development opportunities
• Clear progression path into marketing, coordination, or leadership roles
• Supportive team culture with regular coaching and mentoring
• Opportunity to gain hands‑on customer service and brand experience

If you are eager to kickstart a career in marketing, develop valuable customer service skills, and grow within a supportive business, we’d love to hear from you!

VIR Properties