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Customer Service Rep Customer Success Mgr./ CSM

Airport Customer Experience Manager

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: American Airlines
Full Time position
Listed on 2026-02-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A major airline company in Miami is seeking a Customer Service Manager to lead their frontline teams in delivering exceptional customer service while ensuring a safe operational environment. The ideal candidate will possess strong leadership skills and previous customer service experience, ready to tackle operational challenges and coach team members on best practices. The role includes establishing relationships among staff, managing service issues, and contributing to a continuing commitment to safety and customer satisfaction.

Join a vibrant and diverse workforce focused on connecting people and improving lives.
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