Distribution Center Returns Coordinator

Job description

• Identify and prioritize emails in a timely and professional manner.
• Ability to multitask, solve escalated issues and work independently.
• Draft well-written emails to Brands/Business Units/Customer explaining and answering any questions that arise.
• Resolve issues in a professional manner.
• Work closely with various internal departments and contacts to resolve issues including, but not limited to Customer Service and Logistics
• Send and update various reports daily.
• Manage the product sort on all received items.
• Other duties as requested.