Customer Experience Excellence Lead Workforce Solutions
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-01-23
Listing for:
Equus
Full Time
position Listed on 2026-01-23
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Bilingual, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
A leading workforce solutions provider in Florida seeks a Customer Service Excellence Coordinator. This role involves developing and maintaining customer experience standards, resolving participant complaints, and conducting service audits. Ideal candidates will have a bachelor's degree or equivalent experience and strong organizational and communication skills. The position focuses on enhancing service delivery in the community and requires hands-on management and coaching of workforce professionals.
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