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Event Manager / Planner Customer Success Mgr./ CSM HelpDesk/Support

Member Experience Lead — Front Desk & Retention

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: EŌS Fitness
Full Time position
Listed on 2026-01-13
Job specializations:
  • Customer Service/HelpDesk
    Event Manager / Planner, Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 150000 - 200000 USD Yearly USD 150000.00 200000.00 YEAR
Job Description & How to Apply Below
A dynamic fitness company in Miami, Florida, is seeking a Member Experience Manager to enhance customer satisfaction and lead the front desk team. This role is pivotal in addressing member concerns, supporting retention strategies, and training staff to deliver exceptional service. Candidates should possess strong customer service and leadership skills, along with proficiency in fitness management software and Microsoft Office.

The position offers competitive pay and benefits, making it ideal for those passionate about fitness and customer experience.
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