Customer Experience Lead — Partner Operations
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-01-12
Listing for:
Wellhub
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A wellness company in Miami seeks a Customer Experience Manager to enhance service operations for U.S. partners. This role involves leading a team, developing strategies for customer satisfaction, and utilizing data for operational insights. The ideal candidate will have a Bachelor’s degree and over three years of experience in customer service management. Strong leadership, problem-solving skills, and proficiency in relevant tools like Zendesk are required.
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