Front Desk, Customer Service​/HelpDesk

We are seeking a front desk to join our successful team and provide support to our customer, a private government office (Law Firm). We are looking for an individual who is committed to supporting the staff, office administrators and their clients. The ideal candidate will be an avid multi-tasker, responsible, acc urate individual with a strong background in customer service and fluent in both Spanish and English.

• Assist clients who arrive seeking information.
• Guide clients who will be meeting with Intake or attorneys for legal assistance.
• Manage the flow of people on Mondays and Wednesdays, including walk-ins and those with appointments for legal assistance.
• Answer telephones in a timely and professional manner.
• Answer basic questions from clients and customers in person, on the phone, and via e-mail.
• Manage incoming e-mail messages and send them to the appropriate staff member.

• Bilingual – English and Spanish
• Multitasking
• Phone Experience
• Customer Services
• Responsible

• 8 hour shift
• Monday to Friday
• 8AM to 5PM

No less than $17 per hour | Depends on the candidate experience

Customer service: 1 year (Preferred)

One location – Goral Gables (Miami, FL 33134)

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• Paid Time Off