Data Entry Customer Service

Data Entry Customer Service

Department: Emerald Logistix

Employment Type: Full Time

Location: Miami FL

Compensation: $17.25 - $24.00 / hour

Location:

Miami, FL

Job Type: Full-Time

Department:
Customer Service

We are seeking a motivated and detail-oriented Data Entry Customer Service representative to join our dynamic team. In this role, you will be responsible for entering and managing data while providing exceptional customer service to our clients. As part of our commitment to delivering high-quality service, you will be the first point of contact for client inquiries, ensuring that all requests are met promptly and accurately.

• Enter customer data into our databases accurately and efficiently.
• Respond to customer inquiries via phone, email, and chat, ensuring a high level of satisfaction.
• Monitor and manage customer accounts, ensuring all information is up-to-date and correct.
• Assist in resolving customer issues and provide solutions in a timely manner.
• Compile reports on data entry activity and customer feedback for management review.
• Collaborate with other departments to streamline data entry processes and improve service delivery.

• Proven experience in data entry, customer service, or a related field.
• Excellent typing skills with a high level of accuracy and attention to detail.
• Strong verbal and written communication skills.
• Familiarity with data management software and Microsoft Office Suite.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Good problem-solving skills and the ability to think critically.

• Opportunities for career growth and development.
• Health, dental, and vision insurance options.
• Paid time off and holidays.
• A dynamic and collaborative work environment.