Front Desk Representative

Front Desk Representative

Nexxaworks

We are seeking a dedicated and organized Office Assistant to join our dynamic team. As an Office Assistant, you will play a crucial role in ensuring the smooth operation of our daily office activities. This position requires a proactive individual who is comfortable managing multiple tasks and providing support to various departments within the organization.

We are seeking a highly motivated and customer-oriented individual to join our team as a Front Desk Representative. This pivotal role is the first point of contact for our clients and guests, where you will set the tone for their experience with our organization. As a Front Desk Representative, you will play a crucial role in ensuring smooth operations at the front desk, managing visitor interactions, and providing exceptional service.

• Greet and check in guests with a warm and friendly demeanor.
• Manage phone calls, including answering inquiries, transferring calls, and taking messages.
• Schedule appointments and maintain calendars for staff members as needed.
• Provide information about services, policies, and local attractions to guests and visitors.
• Maintain the front desk area, ensuring it is tidy and presentable at all times.
• Process payments, handle cash, and manage billing inquiries accurately.

• High school diploma or equivalent; additional certification in hospitality or related field is a plus.
• Proven experience in a customer service role, preferably in a front desk or reception capacity.
• Excellent verbal and written communication skills, with a friendly and professional tone.
• Strong organizational skills and the ability to manage multiple tasks effectively.
• Proficiency in computer systems and software, including MS Office and reservation management tools.
• Ability to remain calm and composed under pressure while dealing with difficult situations.

• Full-time, on-site position with growth potential
• Competitive pay and full benefits (medical, dental, vision, PTO)
• Training and development support
  
  Collaborative team environment
• Opportunity to work with an innovative, purpose-driven company