Senior Manager of Operations

Position Title:

Senior Manager of Operations

Location:

Miami, Florida (In-Office) Position Type:
Permanent – Full-Time

As the Senior Manager of Operations at duPont REGISTRY Group LLC, you will play a key role in developing, refining, and executing our operations to drive business growth. You’ll work closely with our various business units and third-party vendors to ensure we are postured to meet our established business goals. You’ll bring a deep knowledge of the luxury automotive industry and key performance metrics for evaluating our success.

• Manage partnerships with Sales, Training, Product, Operations, HR, Business Intelligence and other key business leaders to influence opportunities for improvement as well as strategic vision for growth.
• Develop a deep understanding of the sales model (which includes various seller roles) and the KPI components, sales metrics, quota setting/goal methodology, sales tools and data structures within.
• Create detailed, data-driven, written proposals to align cross-functional leadership teams around new or revised approaches to managing sales processes, practices, and tools.
• Optimize workforce management through process improvement and efficient hours allocation to reduce direct labor cost per car sold.
• Own 3rd party relationship with vendors supporting the sales org; their contracts, performance, and cost to budget.
• In partnership with sales, develop and refine SOPs for the various sales roles within the organization.
• In partnership with HR and the Training team, support customized training on our sales processes, tools and methodologies to enable the sales teams to understand and sell our products.
• Support sales leadership in executing effective management strategies through building desired sales metric reports and dashboards that provide insights into sales and business performance.
• Preferred experience in luxury automotive sales, business operations, HAZMAT, and finance.

This is not a remote position - this position will be on-site at our headquarters in Miami, FL.