Warehouse & Customer Service Team Lead

Join to apply for the Warehouse & Customer Service Team Lead role at Vantage Elevator Solutions

Location:

Miami, FL |

Employment type:

Full‑Time | Company:
Vantage Elevation

Are you a forward‑thinking leader who thrives in a fast‑paced, team‑driven environment? Vantage Elevation is looking for a Warehouse and Customer Service Manager to lead our Miami Regional Service Center (RSC). In this key role, you’ll oversee all aspects of warehouse operations, customer service, and inventory management—ensuring materials flow efficiently, customers receive exceptional service, and the team works safely and collaboratively.

If you’re a natural problem solver with a passion for continuous improvement and operational excellence, this is an opportunity to make a real impact at a respected, growing company.

GAL Manufacturing

• GAL Canada
• Hollister‑Whitney
• Elevator Controls
• Courion
• Bore‑Max
• Thames Valley Controls
• Vertical Dimensions

Vantage Elevation, LLC is North America’s leading independent manufacturer of elevator components and systems. Founded in 1927, we’ve grown to more than 900 team members across the U.S., Canada, and the U.K. — all united by a shared commitment to quality, reliability, and innovation.

• Lead and promote a safety‑first culture, conduct audits and ensure compliance.
• Deliver outstanding customer service to walk‑in, phone, and email customers.
• Oversee warehouse operations, ensuring product availability and 99%+ inventory accuracy.
• Manage MRP and purchasing activities to achieve service and inventory goals.
• Verify pricing and purchase order accuracy within the ERP system.
• Collaborate with business units and quality teams to resolve delivery and data issues.
• Lead semi‑annual physical inventories and reconcile results with Finance.
• Drive continuous improvement initiatives and cost‑saving projects.
• Support daily warehouse operations as needed (including forklift operations).
• Travel occasionally within the RSC network for support or program rollouts.

• Associate’s degree in business or related field (or equivalent experience).
• Experience in distribution, inventory control, or warehouse management.
• Familiarity with MRP, ERP (Infor VISUAL 9 preferred), and Microsoft Office.
• Strong analytical, problem‑solving, and communication skills.
• High level of ownership, enthusiasm, and a continuous improvement mindset.
• CPIM certification or multi‑site buying experience is a plus.
• Forklift certification/experience is a plus.

• ✅ Join an industry leader with nearly a century of success.
• ✅ Work in a collaborative, safety‑focused environment that values innovation.
• ✅ Drive meaningful improvements in operations and customer experience.
• ✅ Competitive pay, comprehensive benefits, and opportunities for growth.
• At Vantage Elevation,
  your leadership helps keep the world moving—one elevator at a time.

Mid‑Senior level

Full‑time

Other

Industrial Machinery Manufacturing