Case Administrator

Overview of the Position Case Administrators manage the progression of Bankruptcy Court cases from initiation to closure. The official court records are maintained in electronic format, and the case management program is known as “Case Management/Electronic Case Filing” (“CM/ECF”). Court staff are responsible for quality control and entering documents filed by all case participants, monitoring filing compliance, tracking deadlines, and performing other tasks that require accuracy.

This position has both independent and team-based duties. A promotional opportunity exists that requires serving as a relief courtroom deputy, which is scheduling and attending court hearings, recording court appearances and judicial rulings, operating courtroom equipment, and acting as a liaison between the clerk’s office, judge, attorneys, and the general public.

Duties include, but are not limited to, the following:

• Provide customer service to all internal and external stakeholders.
• Create, maintain, and manage the official case record.
• Review, research, and ensure the accuracy, timeliness, and quality of data entered into the Case Management/Electronic Case Filing (CM/ECF) database.
• Prepare, analyze, and ensure the accuracy of various case management reports.
• Review documents for completeness and conformity with local and federal requirements. Take appropriate action to ensure accurate case progression.
• Process fees in compliance with internal controls, such as issuing payment receipts and handling both electronic and conventionally filed documents.
• Enter and/or quality control documents from case opening to closure, and all activity throughout case progression.
• Prepare and update electronic claims registers and enter judicial rulings.
• Work with Chambers, Team Leaders, and Managers to resolve case management issues.
• Perform Relief Courtroom Deputy duties:
  Schedule and attend hearings, trials, and settlement conferences; operate courtroom audio/video recording equipment; record court appearances and rulings; monitor the filing of pertinent documents and responses; keep the judge informed of case progress; manage exhibits; assist with witnesses; and maintain courtroom decorum.

To qualify for the CL 24 pay grade, a high school diploma or equivalent is required. Possess at least two years of general clerical or administrative experience in processing legal or contractual documents. Also, one year of specialized experience in a progressively responsible clerical or administrative position that provided knowledge of policies and procedures commonly found in a legal, banking, or insurance field.

To qualify for the CL25 pay grade, have at least two years of specialized experience in a progressively responsible administrative, case management, and/or database role, preferably in a legal, banking, or insurance field.

Education substitutions: A two-year Associate degree may substitute for the two years of general clerical or administrative experience. A Bachelor's degree may substitute for the two years of general or administrative experience and for one year of specialized experience. Recent graduates with limited work experience are encouraged to apply.

Dependability and good communication are required, along with a commitment to regular attendance and punctuality.

Desired Skills

• Previous case management or court experience is helpful but not required, as is knowledge of bankruptcy rules and procedures.
• Be accountable, exercise good judgment, have high ethical standards, and maintain a positive attitude.
• Be organized and analytical, be constructive with communications, possess attention to detail, and enjoy learning.
• Be able to multitask, meet deadlines and goals, and be a reliable team player.
• Be proficient with Microsoft Office applications and computer applications. Staff must be proficient with all court software programs.

• Eleven paid holidays per year
• Paid annual and sick leave
• Subsidized medical coverage with pre-tax employee premiums
• Dental, vision, group life insurance, and long-term care options
• Flexible Benefits Program (pre-tax flexible spending for health care, dependent care, and commuter/parking…