Office Manager

We are seeking an energetic, organized, and resourceful Office Manager who thrives in a dynamic, premium-brand environment. This bilingual (English/Spanish) Office Manager serves as the operational hub of our premium cigar company - ensuring the smooth, efficient, and professional management of daily business activities. This role blends administrative leadership with brand hospitality, maintaining an organized and service-oriented environment that reflects the quality of our products.

• Oversee general office operations, including scheduling, supplies management, vendor coordination, and facility upkeep.
• Serve as the first point of contact for internal and external stakeholders, ensuring communications reflect the sophistication and professionalism of our brand.
• Support executive leadership through travel logistics, meeting preparation, and document organization.
• Coordinate company events and client visits with attention to brand experience and detail.
• Support employee relations initiatives and foster a positive workplace culture through proactive engagement and conflict resolution.
• Prepare and file state‑specific sales and tax reports, ensuring accuracy, timeliness, and full compliance with applicable regulations.
• Maintain operational policies, HR policies and systems to improve efficiency and streamline administrative workflows.
• Collaborate with HR service provider and Finance to administer medical and other fringe benefits, manage onboarding through offboarding, payroll support, expense tracking, and compliance documentation.
• Protect brand confidentiality and handle sensitive information with discretion.
• Update and maintain all necessary business licenses and registrations, ensuring timely renewals and accurate records in accordance with regulatory requirements.
• Track employee attendance and PTO balances, ensuring accurate record‑keeping and timely updates in alignment with company policies and compliance requirements.

• 2+ years of experience in office management, administration, or executive support (preferably in consumer goods, hospitality, or cigars/spirits industries).
• Excellent organizational and multitasking skills with strong attention to detail.
• Strong organizational, communication, and interpersonal skills with a polished, professional demeanor.
• Proficiency with Microsoft Office Suite and business management tools (CRM, ERP, or project management software preferred).
• Ability to multitask and prioritize in a fast‑paced, entrepreneurial environment.

$55,000 - $65,000 yearly

• Medical / Vision / Dental
• Retirement
• Employee Assistance Programs