Operations Coordinator

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About Kirkland & Ellis
At Kirkland & Ellis, we don’t just meet the standard for legal excellence — we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 22 offices worldwide.

Our dedicated professionals share our lawyers’ commitment to excellence and show up each day to do meaningful work that helps drive global business, investment and innovation forward.

Are you an organized, proactive professional who thrives on keeping operations running seamlessly? The Operations Coordinator provides hands-on administrative and operational support to the Senior Operations Manager and plays a key role in the day-to-day functioning of our Miami office.

This highly visible role supports multiple functions—including Facilities Services, Digital and Delivery Services, Food Services and Catering, Supplies and Purchasing, Safety and Security, Guest Services, and Space Planning. You’ll collaborate across departments, streamline processes, and contribute to maintaining a professional, efficient, and welcoming office environment.

• Drive Operational Excellence: Provide guidance and support to staff on mail-related requests and delivery logistics, leveraging technology to optimize workflow and turnaround times. Maintain strong proficiency with Microsoft Office Suite, web-based applications, and digital production systems to support efficient, high-quality output.
• Oversee General Services: Serve as the firm’s subject-matter expert in digital imaging, document production, and mailroom operations. Manage a wide range of digital and physical document processing tasks, including scanning, printing, binding, and media duplication, ensuring all materials meet firm quality and confidentiality standards.
• Support Safety and Emergency Programs: Assist with physical security and emergency preparedness programs, including CPR/AED training, emergency drills, and building safety initiatives in collaboration with building management.
• Facilitate Property Management: Serve as the liaison between internal Operations teams and property management to ensure timely response to building-related requests.
• Deliver Exceptional Customer Service: Provide top-tier support to staff, visitors, and clients by managing inquiries, coordinating catering or vendor services, and maintaining a professional, service-oriented presence at all times.
• Contribute to Continuous Improvement: Prepare reports and statistical data, stay informed on facilities and operations trends, and participate in professional development opportunities.

• Bachelor’s degree preferred, or equivalent on-the-job experience.
• 5+ years of experience in Operations or Facilities development and management.
• Proven ability to deliver exceptional service and manage requests efficiently.
• Skilled in developing and implementing operational procedures within a fast-paced, professional environment.
• Strong interpersonal and communication skills with the ability to build effective relationships across all levels.
• Advanced knowledge of Microsoft Windows and Office Suite (PowerPoint, Excel, Word, One Note, and SharePoint).
• Comfortable managing multiple priorities under tight deadlines with poise and attention to detail.
• Ability to lift at least 10 pounds as needed.

At Kirkland & Ellis, we consider compensation more than just a base salary. We offer an exceptional range of flexible benefits including comprehensive healthcare, paid time off, and retirement. We also offer personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work.

To complete an application and submit your resume, please click “Apply Now.”

Don't meet every job requirement? That's okay! If you're excited about this role but your experience doesn't perfectly fit every qualification, we encourage you…