AR Collections Specialist

About Us:

CYPFER is a true first-responder Cybersecurity organization enabling clients to return to business rapidly, the right way, following a cyber-attack. We are a global market leader in ransomware post-breach remediation and cyber-attack first response. We deliver results that far surpass market statistics for cyber-extortion and ransomware events. Our team of cybersecurity professionals works with prominent global insurance carriers, leading law firms, and Fortune 1000 businesses.

We have an exciting opening for a AR Collections Specialist. A right candidate should have excellent verbal and written skills, as they will have client contact both verbally and written. Ability to be polite and firm at the same time.

Core Responsibilities:

• Monitoring multi-entity accounts receivable ageing reports to identify overdue accounts
• Contacting clients using both written and verbal methods
• Recording all collection activities and communication in the accounting and ERP systems
• Investigating and resolving payment discrepancies or disputed invoices in coordination with other relevant business units
• Issuing account statements and reminders to customers as required
• Preparing and maintaining accurate AR records and collection reports for management review
• Escalating delinquent accounts to management for further action
• Appling payments and reconciling accounts as needed to ensure data accuracy
• Assisting with month-end AR close and reporting
• Maintaining professionalism and diplomacy in all customer communications

Qualifications and Skills

• Post secondary coursework in accounting or business administration
• Previous experience in accounts receivable, collections or related accounting function
• Proficiency in MS Excel and accounting software Quick Books, Sage or equivalent
• Familiarity with ERP systems
• Strong attention to detail and accuracy
• Excellent written and verbal communications skills
• Ability to manage multiple priorities
• Professional, tactful and customer-focused approach

CYPFER is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We thank you for your interest in joining the CYPFER team! While we welcome all applicants, only those who are selected for an interview will be contacted.