Accounts Receivable Analyst - III

Department: Credit & Collections

Location: Miami, FL

Employment Type: Contract / Hybrid

We are seeking a detail-oriented and analytical Analyst - Payments to join our Credit & Collections team. This role is responsible for managing high-volume retailer accounts, reconciling payments, investigating deductions, and ensuring timely resolution of outstanding balances.

The ideal candidate will have strong Excel skills, experience with large retailers (e.g., Walmart), and a proactive approach to problem-solving.

• Reconcile accounts receivable and payment discrepancies to maintain accurate billing and minimize aging and bad debt.
• Investigate short-pays, unapproved deductions, and payment variances; collaborate with internal teams and external partners for resolution.
• Conduct root cause analysis on post audits, returns, warehouse fees, shortages, and freight claims.
• Validate returns deduction exceptions, including 812 tables and price adjustments; ensure proper documentation.
• Generate credit / debit memos for shortages, paybacks, and refusals based on remittance activity.
• Maintain accurate tracking logs and support 3PL coordination.
• Partner with sales and retailer accounting teams to resolve past due balances and document communications.
• Analyze payment trends and provide variance reports for leadership.
• Assist with month-end close reporting and accruals; ensure estimate vs. actual variances are within thresholds.
• Ensure compliance with claim resolution deadlines and retailer guidelines.
• Support internal and external audits with documentation and explanations.
• Participate in process improvement initiatives to enhance operational efficiency.

• Associate's degree in accounting, Finance, or related field (bachelor's preferred).
• Minimum 4 years of experience in accounts receivable and payment reconciliation, preferably with large retailers like Walmart.
• Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUPs, formulas).
• Experience with ERP systems (Oracle or SAP); familiarity with Noetix and OFS platforms is a plus.
• Strong analytical skills with the ability to interpret large datasets and identify trends.
• Excellent communication skills and ability to work cross-functionally.
• Highly organized, detail-oriented, and capable of managing multiple priorities independently.
• Familiarity with retailer portals such as Walmart Retail Link.
• Experience with data visualization tools like Tableau or Power BI is a plus.