Eyes - Miami , FL - Licensed Optician

For Eyes is an optical retailer that offers high‑quality brands and products at great pricing. We are unique as a customer‑centric retailer, and our diverse team of more than 500 dedicated associates across 105 stores in the United States and Puerto Rico is passionate about customer satisfaction.

The Licensed Optician delivers the brand value proposition and helps establish For Eyes as the premier destination for all vision needs within the community. The role creates exceptional value in the lives of customers by delivering legendary customer service and perfectly crafted high‑quality eyewear that exceeds expectations.

• Greets all customers with a warm welcome, exchanges names, and ensures they know what to expect.
• Custom fits glasses and precisely places prescription in lenses.
• Acts as a leader in optical acumen that provides a voice for associates.
• Takes & records measurements, adjusts or fits eyewear correctly, and ensures finished eyewear meets standards and customer requirements.
• Attracts new customers and explores the needs & priorities of customers by asking open‑ended questions.
• Is attentive to details, asks follow‑up questions for clarity, reads verbal/non‑verbal cues, reviews prescriptions, and identifies special needs.
• Assists co‑workers with difficult or complex product needs & prescriptions.
• Utilizes store tools & adheres to Brand Store Commitments.
• Performs work accurately & thoroughly utilizing all technology despite time pressure & customer volume. Demonstrates superior product knowledge and accurately describes the features & benefits of various lenses & frames using appropriate tools. Reinforces customers’ final selection.
• Anticipates problems; explores underlying reasons for customer issues; strives to develop long‑term solutions and ensures customers are satisfied and expectations are exceeded. Acts quickly for resolution. Partners with management as necessary.
• Possesses the ability to multi‑task, prioritize & manage time with competing priorities.
• Commits to delivery date & time, seeks feedback & asks for referrals.
• Strives to achieve exceptional results on Brand KPIs & competencies.
• Presents, celebrates & educates at pick up.
• Takes pride in store appearance, shows initiative to keep store clean, attractive & organized. Secures & protects company assets in your control.
• Informs management of safety opportunities; demonstrates safe work practices.
• Possesses a "can do" spirit & strong drive for results; self‑motivated with a desire for continual learning & improvement.
• Adheres to company policies & procedures, including but not limited to discounting, promotions & inventory management.
• Sells on your feet 80%-100% of the time.
• Additional duties may be assigned as needed (i.e., customer calls, dispensing eyewear, etc.).
• Maintains proper dress code, including name tag & associate tablet.

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPAD/tablet.
• Familiarity with POS, computers & calculators.

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Essilor Luxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the Essilor Luxottica Speak Up Hotline at 844‑303‑0229 or email HRC

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Native Americans in the US receive preference in accordance with Tribal Law.