IT Technician; Miami

Overview

The Setai, Miami Beach offers a balance between the sizzling South Beach scene and a serene tropical hideaway. The luxurious oceanfront environment combines the Asian traditions of simplicity and elegance with the Art Deco history of South Beach to create an intimate, private world coveted by discerning travelers.

We are seeking an IT Technician to provide technical support to hotel staff and guests. This individual will be responsible for maintaining the integrity of the hotel’s systems and responding to IT-related issues in a timely and professional manner. The ideal candidate can work both independently and as part of a team. This position does require availability for select evenings and weekends.

Required Skills:

• Troubleshooting and installation of Microsoft Windows 7 and 10

• Virus removal; computer repair and assembly

• Basic understanding of networking

• Knowledge of Wireless 802.11a/b/g/n/ac

• Familiarity with Active Directory, including adding and deleting users

• Excellent customer service skills with staff support (Fluent English required)

• Ability to lift 40 lbs. or more

Preferred Skills (not required):

• Experience with Office
  365

• Experience with Windows Server 2012 / 2016 / 2019

• Experience with VOIP (Mitel)

• Experience with Spiceworks

• Experience with hospitality software such as Opera, HotSOS, POS, MCOM

The Setai recognizes that employee benefits are an important component of your total compensation. We are pleased to offer a competitive benefits package for all full-time employees, including:

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Life Insurance

• Short-Term Disability Insurance

• Retirement Plan – 401(k) program

• Generous Paid Time Off Program

• Bereavement Pay

• Jury Duty Pay

• Food & Beverage Discounts

• Spa Discounts

• Employee Referral Program

• Duty Meals

• Uniforms & Maintenance of Uniforms

• Parking privileges offered with this position