Front of House Crew

Join to apply for the Front of House Crew role at Generator.

FRONT OF HOUSE CREW – MIAMI

At Generator we are obsessed with delivering outstanding service through a personal touch. As a Front of House Crew Member, you must help ensure that the Front Office department runs smoothly, constantly aiming to "wow" our customers and exceed their expectations.

We have opened our doors in always‑sunny and ever‑lively Miami – a perfect place to start the American journey of our experience‑and‑design‑led hostels. Find us on Collins Avenue in the heart of South Beach, where you will be front and centre for everything Miami has to offer, from art deco attractions to vibrant nightlife.

• Take ownership of the guest journey to ensure you continuously raise the bar and create a truly unique Generator experience.
• Know your guests and have a passion for independent travel and the road less travelled.
• Demonstrate a passion for delivering outstanding customer service.
• Be part of a great team within your department that embraces the Generator brand and wants to be themselves.
• Monitor our social spaces, lighting, sound and temperature to ensure they embody the Generator brand and culture at all times.
• Know your city, its cafés, bars, restaurants, art, and music.
• Ensure you comply with all company policies you명을 trained on, including Fire Training, Health & Safety and Food Hygiene.
• Be responsible for all cash.project handling while on duty.
• Correctly administer the Close of Shift procedures every shift with 100% accuracy and consistency.

Other duties as may be reasonably required will be part of this job description.

• Always love our guests.
• Passionate about hospitality and the youth travel market.
• Be the life of the party.
• Be really, really organised.
Buildings
• Keep cool when the pressure hits.
• Enjoy a super‑fast pace.
• Be creative, innovative and digitally smart.
• You must be eligible to work in the EU to be considered for this role.

• Experience with in a front office hospitality environment.
• Experience working with a Property Management System.
• Flexible with regards to shifts available per week (mixture of morning and evening shifts).

Employees must be able to furnish necessary identification proving eligibility to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). If hired, the employee must complete and submit an Employment Eligibility Verification (Form I‑9) at the start of employment. This position does not offer sponsorship of work visas.

Generator is an Equal Opportunity Employer and Drug Free Work Place.

• Birthday holiday in addition to your yearly holiday allocation.
• Fertility Treatment Support Leave – up to three paid days in any one year for employees undergoing fertility treatment.
• Employee Bounty Program providing opportunities to earn compensation for new hire referrals with no cap on the number of referrals made.
• Company contribution towards gym membership fees for all eligible employees.
• Ideas Award – quarterly award to double gross basic salary for one month to the employee with the most valuable suggestion/feedback.
• 2 free nights’ accommodation across any of our Generator x Freehand properties globally.
• Reduced room rates for staff as well as friends and family members across multiple locations.
• International career opportunities Iterator where you can travel the world while working with us.
• Social events, celebrations calendar & various employee recognition schemes.
• Online learning tools to help you develop, learn and grow.

That’s cool. Send us your application in English. If you’ve got questions, get in touch! Also check out  or our social media pages. We lookviado in hearing from you.