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Residences Concierge

Job in Miami Beach, Miami-Dade County, Florida, 33139, USA
Listing for: Marriott Hotels
Full Time position
Listed on 2026-03-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Job Description & How to Apply Below
Marriott Hotels - 2201 Collins Avenue - Responsibilities:
Respond to Residence owners' and their guests' requests for visitor information, special arrangements, or services by making arrangements or identifying appropriate providers.;
Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction.;
Gather, summarize, and provide information to Residence owners and their guests about the property and surrounding area amenities, including events and activities.;
Announce all visitors, contractors, etc. to Residence owners before allowing them to go up and permit access to only authorize visitors and implement into the key track system.;
Answer, record, and process all calls, messages, requests, questions, or concerns.
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