Culture Coordinator

Job Overview

JOB OVERVIEW: The People & Culture Coordinator plays a vital role in supporting the daily operations of the People & Culture Department, ensuring an engaging, organized, and welcoming environment that reflects our iconic brand and culture. This role provides support to the people and culture function as needed including administrative support, record keeping, file maintenance and system support.

• Serve as the first point of contact for all team member inquiries, providing a warm and professional approach.
• Support the execution of engagement initiatives, celebrations, recognition programs, and community partnerships.
• Assist in onboarding processes, ensuring each new team member’s first day reflects the Delano legacy.
• Help organize monthly celebrations, recognition events, and communication campaigns.
• Uphold and represent the Delano values in every interaction, fostering a culture of elegance, empathy, and excellence.
• Partner with the Director of People & Culture to continuously elevate the team member experience.
• Support sustainability and social responsibility initiatives as part of the hotel’s ESG commitments.
• Manage team member files and documentation in compliance with company standards and local laws.
• Support payroll preparation through timesheet auditing, status updates, and related documentation.
• Ensure HR systems and reports are kept up to date and accurate.
• Assist in the preparation of departmental correspondence, forms, and internal communications.
• Coordinate interview scheduling, candidate communication, and pre-employment documentation.
• Support the full onboarding process, including preparation of offer letters, welcome packets, and orientation materials.
• Maintain accurate recruitment tracking and applicant data.
• Any other reasonable duties as assigned by the supervisor or manager.
• We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional service.

• Communicate effectively, both verbally and in writing, to provide clear direction to the teams.
• Communicate with team members using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
• Remain calm and alert, especially during emergency situations.
• Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.

All your information will be kept confidential according to EEO guidelines.