Service Engineer

Location: Tuxtla

We are seeking a   Service Engineer   to join our   Telecom Delivery / Implementation   team, focused on   OSS provisioning and service activation   . The role involves implementing, configuring, testing, and supporting OSS solutions for fixed and mobile networks, ensuring successful end-to-end service delivery.

Key Responsibilities
Implement and configure   OSS provisioning and service activation flows
Execute   end-to-end, integration, and acceptance tests (ATP/UAT)
Troubleshoot provisioning issues across multiple OSS and network systems
Support   cutover, go-live, and post-production stabilization
Produce and maintain technical documentation (FDD, integration designs, test evidence)
Collaborate with customers, project managers, and cross-functional teams

Mandatory Requirements
3+ years of experience in   Telecom Service Engineering / Delivery / Implementation
Strong knowledge of   OSS architecture   , provisioning, and service order management
Understanding of telecom domains (Fixed and/or Mobile networks)
Hands-on experience with   APIs (REST/SOAP)  and integration testing
Experience using   Postman   or similar API testing tools
Ability to work in   Linux / Unix   environments
Basic scripting skills (e.g.,   Python, Shell, Groovy  )
Experience across delivery phases: analysis, build, testing, go-live
Strong analytical, problem-solving, and communication skills

Nice to Have

Experience with   service orchestration platforms
Knowledge of inventory systems (logical/physical)
Test automation experience for provisioning flows
Exposure to   cloud environments   (AWS)
Experience in multi-vendor or multi-country telecom projects
Fluent English   (written and spoken)

Profile Fit
Delivery-oriented mindset
Comfortable in customer-facing technical roles
Strong ownership from implementation to stabilization

Benefits:
Flexible working hours
Your vacation is over and you feel that it was not enough? XL Days: unlimited responsible time off.
Stay up to date with the latest technology! We offer free subscription to training platforms such as Coursera, Udemy, and others
Power your language skills with our free English classes.
AWS Select Technology Partners: access to partner-only online training, funnels, webcasts, and other valuable assets.
You want to keep learning? Virtual training through our internal platforms!
Extended paternity leave and a progressive return on maternity leave.
Baby shower gifts
Five and ten-year anniversary special surprise present. We cannot spoil it!
Referral Program: win a gift card when you refer amazing people like you!
If that’s not enough and you still want to keep learning – we offer Tech talks and webinars!

We provide a collaborative environment. We will challenge you to actively propose new ideas and implement cutting-edge technologies. As we are a fast-growing company, you will have the opportunity to develop your professional career according to your interests.

If you want to make your next career move, apply now. We are waiting for you!