Operations & HR Officer

Location: San Lorenzo Tenochtitlán

We are looking for an  HR Operations Specialist  with hands-on experience in  Human Resources processes  , particularly in  employee offboarding  ,  ATS management  , and  HR data administration  . This role will be key in ensuring well-structured processes, compliance, and accurate tracking of employee and candidate information.

Key Responsibilities
Manage the  end-to-end employee offboarding process  , ensuring compliance with internal policies and proper documentation.
Administer and maintain  Applicant Tracking Systems (ATS) , including candidate status updates, job closures, and reporting.
Maintain accurate and up-to-date  employee and candidate databases  .
Support internal audits related to HR processes.
Prepare and update  HR operational reports  for decision-making.
Collaborate with cross-functional teams (HR, Legal, Finance) to ensure smooth execution of HR operations.
Support the  standardization and continuous improvement  of HR processes.
Track and report key  HR and recruiting metrics  .
Ensure proper handling and organization of  employee documentation  .
Required Experience & Qualifications
Previous experience in  Human Resources, HR Operations, or Talent Acquisition  .
Proven experience managing  offboarding / employee termination processes  .
Hands-on experience with  Applicant Tracking Systems (ATS) .
Experience working with  databases, Excel, and/or Google Sheets  .
Strong attention to detail and organizational skills.
Experience working with cross-functional teams.
Intermediate to advanced English  (preferred).
Technical Skills
ATS platforms (Workday or similar systems).
Excel / Google Sheets (intermediate to advanced).
HR data management and reporting.
Documentation and administrative processes.
Soft Skills
Strong organizational and follow-up skills.
Clear and professional communication.
Analytical mindset.
High level of confidentiality and integrity.
Process-oriented approach.
Nice to Have
Experience in corporate or consulting environments.
Knowledge of compliance or audit-related HR processes.
Background in recruiting or Talent Acquisition support.