Operations Analyst, Workforce Identity

Employer Industry: Cybersecurity and IT Solutions

• Salary up to $
• Opportunity for incentive compensation, bonuses, and restricted stock units
• Comprehensive benefits package available
• Collaborative environment with a focus on innovation and security
• Chance to work with cutting‑edge identity platforms and technologies
• Potential for career advancement within a growing organization

• Monitor and maintain the availability of identity platforms such as Microsoft Entra , Okta, and Active Directory
• Process access requests, troubleshoot identity‑related issues, and resolve incident tickets within SLA
• Deploy and manage Privileged Access Management (PAM) solutions to secure administrative accounts
• Ensure adherence to internal security policies and regulatory requirements (e.g., SOX, GDPR)
• Support automation initiatives for identity workflows and reporting

• 4+ years of experience in Identity & Access Management operations or related IT support roles
• Hands‑on experience with identity platforms such as Microsoft Entra , Okta, and Active Directory
• Familiarity with Privileged Access Management tools (e.g., Cyber Ark, Beyond Trust)
• Strong troubleshooting skills and ability to resolve identity‑related incidents
• Excellent communication and customer service skills

• Experience with automation tools (e.g., Okta Workflows, Power Shell/Python scripting)
• Knowledge of Zero Trust principles and identity governance
• Security certifications such as CISSP, CISM, or equivalent

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