Pediatric RN Program Coordinator

Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program.

GLFHC is currently seeking a Pediatric RN Program Coordinator (Coordinator). The Pediatric RN Program Coordinator (Coordinator) works under the supervision of the Director of Population Health and in collaboration with the AVP of Quality and Clinical Integration to provide day-to-day program management oversight of the DPH and TMPEC pediatric program. In this role, the Coordinator serves as the primary liaison between the primary care clinicians, pediatricians, and developmental specialists to ensure that children in need of early intervention programs and other supportive social services can access these services timely.

The coordinator works with the Pediatric Community Health Worker and Family Partner to ensure families and caregivers are provided with resources, guidance, and support, helping them navigate their child's journey. The Coordinator is responsible for ensuring program metrics are managed, and performance meets established targets. In addition, they are responsible for a combination of administrative, educational, and clinical support functions.

• Strong ability to manage stakeholder relationships and collaborate effectively with team members and families.
• Experience working with patients with chronic medical and behavioral health needs.
• Proficient in Microsoft Office and project management tools (e.g., Excel, PowerPoint, Outlook, and shared drives).
• Strong interpersonal, written, and verbal communication skills.
• Experience coordinating multi-stakeholder projects and supporting QI or grant activities preferred.
• Highly organized, detail-oriented, and able to manage multiple timelines and priorities.
• Must demonstrate the basics of cultural competence when dealing with a diverse population.

• Registered nurse with pediatrics experience
• 3-5 years of administrative program management experience in healthcare.

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