Director of Branch Operations Western Region
Listed on 2026-02-06
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Management
Operations Manager, Business Management, Program / Project Manager, General Management
Director of Branch Operations Western Region 4911
Director of Branch Operations Western Region 4911
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Keesler Federal Credit Union is seeking a Director of Branch Operations for our Western Region.
The Director of Branch Operations is a purpose-driven leadership role for our Western Region. In this role, you’ll oversee branch operations, lead and develop high-performing teams, build strong community partnerships, and drive strategic initiatives that enhance the member experience. You'll foster a team culture rooted in our core values:
Approachability, Authenticity, Commitment, and Empathy. If you're ready to grow your career while making a lasting impact, this role may be for you.
Our team members enjoy competitive salaries and a wide range of benefits, some of which include:
- Medical, dental, and vision insurance
- Section 125 Flexible Spending Accounts for Health Care and Dependent Care expenses
- Employee and Dependent Life Insurance
- 401(k) Retirement Plan with 100% match on the first 5% contributed by you
- Tuition Reimbursement and Competitive Scholarships
- Short Term & Long Term Disability Benefits
Keesler Federal Credit Union is seeking a Director of Branch Operations for our Western Region.
The Director of Branch Operations is a purpose-driven leadership role for our Western Region. In this role, you’ll oversee branch operations, lead and develop high-performing teams, build strong community partnerships, and drive strategic initiatives that enhance the member experience. You'll foster a team culture rooted in our core values:
Approachability, Authenticity, Commitment, and Empathy. If you're ready to grow your career while making a lasting impact, this role may be for you.
Our team members enjoy competitive salaries and a wide range of benefits, some of which include:
- Medical, dental, and vision insurance
- Section 125 Flexible Spending Accounts for Health Care and Dependent Care expenses
- Employee and Dependent Life Insurance
- 401(k) Retirement Plan with 100% match on the first 5% contributed by you
- Paid Leave
- Tuition Reimbursement and Competitive Scholarships
- Short Term & Long Term Disability Benefits
SUMMARY
Oversees the daily management of branch operations and the disaster preparedness and recovery process. Performs various functions to ensure the branches are sufficiently staffed with trained and qualified team members to ensure that sales goals are achieved, quality member service is provided, and uniform and efficient operation of all branches.
SUPERVISORY RESPONSIBILITIES
Oversees the interviewing, selecting, and hiring process of branch management personnel; scheduling, assigning, training, and directing work; evaluating performance; coaching, counseling, rewarding and disciplining employees; recommending employees for transfers, promotions, and terminations; strategic planning; participating as a member of the senior management team.
ESSENTIAL FUNCTIONS
- Directs the activities of Regional Branch Operations to ensure that staff members are trained, motivated, professional and capable of providing efficient and effective retail sales and service to the membership.
- Oversees work schedules, interviewing and hiring applicants, evaluating performance, coaching, counseling, rewarding, and disciplining employees. This includes developing staff in their current positions as well as for promotional opportunities. Maintains required personnel documentation used to monitor performance.
- Assist in the creation of sales plans, incentives and goals for the Retail Operations Division. Works with Sales & Service for the achievement of plans for their areas in their division.
- Assists in the development of overall strategic planning for Branch Operations. Provides information on trends in retail banking operation and anticipated member demands. Monitors traditional and…
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