Lead Technician Fire and Water Damage Restoration

Benefits:

* Competitive salary

* Dental insurance

* Employee discounts

* Health insurance

* Paid time off

* Training & development

* Vision insurance

Lead Technician - Service Master Elite Restore

Job Summary:

The Lead Technician at Service Master Elite Restore works with the Project Manager to oversee restoration projects, ensuring high-quality service delivery and customer satisfaction. This role involves leading a team of technicians, managing project timelines, and maintaining compliance with safety and industry standards.

Key Responsibilities:

* Project Management:
Helps Project Manager with restoration projects from start to finish, including assessment, planning, and execution. Ensure projects are completed on time and within budget.

* Team Leadership:
Supervise and mentor a team of technicians, providing guidance and training to enhance skills and performance.

* Communication:
Serve as the primary point of contact to the Project Manager, addressing inquiries and providing updates on project status.

* Technical Expertise:
Perform restoration and mitigation tasks, including water damage restoration, fire damage cleanup, mold remediation, and other related services.

* Quality Control:
Work alongside the Project Manager to ensure all work meets company standards and industry regulations. Conduct inspections to verify the quality of work performed.

* Inventory Management:
Manage inventory of equipment and supplies, ensuring all necessary materials are on hand for projects.

* Safety Compliance:
Enforce safety protocols and ensure that all team members adhere to safety regulations and practices.

* Reporting:
Maintain accurate records of project progress, materials used, and any issues encountered. Provide regular updates to management.

Qualifications:

* High school diploma or equivalent; additional technical training or certifications in restoration or a related field is preferred.

* Proven experience in restoration services, with a minimum of two years in a supervisory role.

* Strong knowledge of restoration techniques and equipment.

* Excellent leadership and communication skills.

* Ability to manage multiple projects simultaneously and work under pressure.

* Valid driver's license and clean driving record.
* [Optional:
Certifications such as IICRC, WRT, or similar are a plus.

Working Conditions:

* Willingness to work in various environments, including residential and commercial properties.

* Ability to lift heavy objects and perform physical tasks.

* Availability for on-call work as needed.

Benefits:

* Competitive salary and performance-based incentives.

* Comprehensive health benefits.

* Opportunities for professional development and certification.