Practice Lead

The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize that each person on our Team has something great to offer.

We recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond.

Looking for a career that makes you smile?

We’re seeking a Practice Lead to join our growing team.

Responsible for supporting a clinic team in partnership with the clinic’s Practice Director and doctor to achieve smooth operations, and high levels of patient and team member satisfaction in their practice locations. Creates and fosters positive relationships with the team, doctor, patients, and the community.

• Supports clinic growth and development
• Leads, supports, and coaches team members
• Assists Practice Director, Regional Manager or Regional Director of Administration with scheduling and daily/monthly reporting
• May be assigned to lead morning huddle to communicate operational updates and performance metrics
• Ensures protocols and processes are implemented
• At the direction of Practice Director, works with the doctor and the team regarding team members work assignments and clinic priorities
• Assists in reviewing controllable costs including but not limited to inventory, supplies, and maintenance
• Works with Field Marketing Representatives and/or Local Marketing Liaisons on community events and local store marketing efforts
• Assists with recruiting and training
• Handles patient escalations and will consult with Practice Director or Regional Manager as needed
• Assists Practice Director regarding compliance with OSHA, HIPPA and State Dental Board regulations

• Intermediate coaching skills
• Ability to find creative solutions in solving problems
• Ability to manage time, multi-task and prioritize work

• High School Diploma or equivalent required
• Minimum two (2) years of Clinician or Treatment Coordinator experience with Smile Doctors or affiliated practice required

• Competitive salary
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan>
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

As the nation’s leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.

Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.

Smile Doctors and all our affiliating practices are proud to be an equal opportunity workplace and welcome diversity in our organization. We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, sexual orientation, or gender identity.