Direct Support Professional, II

Summary

Direct Support Professionals in our Supported Living Services department are the first point of contact between Arc of Greater New Orleans and participants. They coordinate daily direct support, meet participant needs, and maintain an environment that encourages independence.

• Make daily decisions concerning DSP services within policy and procedure guidelines.
• Communicate with the program supervisor regarding participant-related activities.
• Maintain a caring and safe environment for participants.
• Complete scheduled training and continued education.
• Collaborate with participants, families, case managers, and team members to develop and implement a service plan.
• Practice preventative safety and health care, including immediate treatment of illness.
• Act as a skilled trainer based on participant needs (e.g., cooking, chores, budgeting).
• Implement and document outcomes and methods per ISP and Behavior Management.
• Advocate for all participants as appropriate.
• Drive morning or afternoon routes, including picking up participants from homes or dropping them off at homes.

• High school diploma or GED preferred.
• 1–2 years of verified work experience (or high school diploma).
• Previous experience working with persons with developmental disabilities preferred.
• Cell phone with data plan required.
• Valid Louisiana driver’s license required.

• This role requires heavy activity, including sitting, standing, walking, carrying, and prolonged periods of activity while assisting another person.
• Ability to lift both light and heavy items as needed, occasionally.
• Ability to drive another person to and from various locations.

The Arc of Greater New Orleans is an equal opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, veteran status, or any other factor protected by applicable federal, state, or local laws. Individuals who require reasonable accommodations under the Americans with Disabilities Act in order to participate in the search process should notify the Human Resources department.