Area Supervisor

4 days ago Be among the first 25 applicants

Ross, the leading off-price retail chain with over 2,200 stores, brings customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings while providing a fun and exciting treasure hunt experience.

• Success. Our winning team pursues excellence while learning and evolving.
• Career growth. We develop industry-leading talent because Ross grows when our people grow.
• Teamwork. We work together to solve hard problems and find the right solutions.
• Our commitment to diversity, equality & inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation and maintain a clean work area at all times.

Area Supervisors are also responsible for executing and supervising company operational processes as needed.

• Understand that safety is the number one priority and practice safe behaviors in everything they do.
• Maintain a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately correct or report any unsafe conditions or practices to Store Leadership.
• Secure the building, including entrance/exit control, electronic article surveillance daily checks, cash office security, armored carrier pick-ups and register area.
• Remove clutter and ensure safe, clear egress to emergency exits.
• Responsible for customer safety including accident prevention, accident reporting and emergency procedures.
• Test all fire alarm systems as scheduled. Respond after-hours alarms when requested.

• Treat all customers, associates, and other leaders with respect.
• Demonstrate courtesy, friendliness, and professionalism at all times. Recognize associates using company recognition programs.

• Represent and support the company brand at all times.
• Maintain a professional appearance, in accordance with company dress code, and ensure all associates adhere to the dress code.
• Keep all store areas clean, well-maintained, and merchandised to standard.
• Responsible for daily trash removal.

• Ensure recovery, sizing and markdowns are completed to company standards through teaching, assigning tasks, and following up per company best practice.
• Responsible for receiving merchandise truck when needed.
• Process all merchandise with a sense of urgency.
• Responsible for receipt of all non-merchandise inbound deliveries.
• Maintain cleanliness and organization of all stockrooms.
• Help deliver and place merchandise on sales floor when all merchandise is processed.
• Ensure any back-stock is secured and processed to company policy.
• Oversee merchandising of department including the back stock.
• Reduce loss due to damage.
• Ensure compliance to the monthly presentation guidelines in assigned area.
• Perform floor moves and signings, including promotional signings as needed.
• Carry out re-wraps as needed.

• Understand and comply with the loss prevention awareness program and be responsible for store loss prevention.
• Act as a representative of Ross leadership, demonstrating integrity and honesty in all interactions.
• Safeguard confidential information, cash and credit card information, and merchandise.
• Maintain the public view monitor system properly.
• Conduct “Code 50” package inspections.
• Execute all company best practices and maximize productivity by minimizing steps and touches while working.

• Ensure associates are executing to company standards at the front end.
• Maintain pace, energy, and presence at…