Academic Coach

Academic Coach

Provides individual and group academic coaching sessions in an open lab, virtual, and/or one‑on‑one setting in support of instructional programs. Participates in developing academic resource materials as required.

• Demonstrates knowledge and skills in tutoring students in specific academic area(s) in an open lab and/or self‑paced setting.
• Ability to conduct group and individual tutoring sessions for students; determines what skill areas require additional assistance.
• Experience assessing the progress of assigned students to ensure effective learning results are obtained.
• Must be able to explain concepts in a manner that students understand.
• Ability to perform essential functions utilizing knowledge and skills within the specific subject area(s) of support.
• Ability to build and maintain collaborative relationships with students, staff, and faculty regarding tutor/student assignment(s).
• Must be able to maintain strict confidentiality of all student information, material, and discussions shared in the tutoring relationship.
• Ability to assist students in the development of study skills and techniques to help improve their academic performance.
• Ability to provide excellent academic expertise and adapt tutoring methods to meet the student needs.
• Must be flexible and able to adapt to change; must demonstrate strong organizational and time management skills.
• Must be punctual, begin all sessions promptly, use time for academic tasks, and focus on the student’s needs.
• Must be technologically proficient and be able to assist students with basic technical skills.
• Excellent interpersonal, oral, and written communication skills required to effectively assist students and staff within the Dallas College community network.
• Knowledge and experience providing effective customer service.

• Provides tutoring to Dallas College students in open lab/self‑paced settings through collaborative interactions to assess student needs, provide constructive and accurate feedback, engage critical thinking, and encourage independence.
• Conducts workshops and/or boot camps on various subjects that support student learning.
• Fosters a positive learning environment while guiding students through the learning process as it pertains to understanding and engaging with coursework, assignments, and projects.
• Works with students individually or in small groups to utilize resources, clarify concepts and complete assigned material.
• Provides input in developing and maintaining resource materials needed to demonstrate learning objectives for use in tutoring environment.
• Maintains records as required under department guidelines.
• Maintains strict confidentiality of all student information, material, and discussions shared in the tutoring relationship.
• Helps students to develop study skills; refine and apply understanding of course material and key concepts learned.
• Utilizes excellent communication skills and adapts tutoring methods to meet the needs of the student.
• Maintains confidentiality of student records in compliance with the Family Educational Rights and Privacy Act (FERPA). Ensures offices and files are adequately secured on a daily basis.
• Completes required Dallas College Professional Development training hours per academic year.
• Performs other related duties as assigned.

Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.

• Associate degree required.
• Plus one (1) related experience as tutor/teacher or,
• Any combination of two of the following qualifications: additional specialized training; indirect supervisory duties; experience in a related field.
• Able to work after school hours, nights, and/or weekends.
• Official transcripts will be required.
• Bilingual preferred.

Will be subject to a criminal background check. Some positions may be subject to a fingerprint check.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by…