Senior Medical Director

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

The Senior Medical Director will join the team at a critical time in the history of our company and of primary care. The opportunity for impact is large and growing, with our company leading the transition from fee-for-service to value-based care.

The Senior Medical Director will be responsible for leading our provider teams in the local market. The Senior Medical Director will partner with the Regional Vice President to achieve operational and clinical excellence and world class performance in hospital admissions, quality, patient satisfaction, clinician satisfaction, and medical cost. To offer context for the practice and to remain close to our patients, the Senior Medical Director will practice primary care in our clinics 2 1/2 days per week alongside his/her provider colleagues.

The Senior Medical Director will report to the Executive Medical Director for the region. Additionally, we see this leader as a key thought partner in providing feedback on our clinical model.

• Supervising Center Medical Directors and ensuring their priorities are in line with those of the organization.
• Supporting the Medical Directors as they manage their teams, acting as the go-to for all questions, and communicating updates and business priorities.
• Offering constructive feedback to providers to improve performance.
• Helping medical directors master data‑driven tools and practices to keep patients well and out of the hospital.
• Reviewing quality dashboards with medical directors and implementing initiatives to improve quality outcomes.
• Providing a managed care perspective to medical directors as they lead their teams.
• Understanding and communicating provider performance/compensation plans.

• The Senior Medical Director will be responsible for interviewing, hiring, and retaining providers throughout the region.

• Developing a pipeline of internal clinical leaders skilled in problem solving, communication, conflict resolution, value‑based care delivery, and collaboration with clinicians and executives.

• Medical Management
• Care Management
• Quality Improvement
• Utilization Management
• Network Management
• Health Plan Management
• Documentation/Risk Adjustment
• Clinical Compliance & Policy Development

This includes representing the company to external partners (e.g., payers, providers) and creating relationships and partnerships that support our mission and economics.

• Supervising the interdisciplinary Complex Care Teams focused on our highest‑need patients in the market.
• Supervising the Transitions Nurses, who track all hospitalized patients and coordinate post‑discharge care.
• Partnering with the population health and quality teams to advance our care model.
• Participating in documentation and coding activities, including provider education and review sessions.

• Other duties, as assigned.

• M.D./D.O./DNP graduates with licenses in good standing and no restrictions. Physicians should be board certified in Internal Medicine or Family Medicine; DNPs should be certified in a primary‑care domain.
• Board certified in Internal Medicine or Family Medicine.
• Fellowship training in Geriatrics and/or other professional degrees (e.g., M.B.A., J.D., M.P.H.) welcome but not required.
• Typical 10+ years experience; minimum 5 years of outpatient practice.
• Minimum 3 years of experience in a physician management role or as a medical director, managing a medical group of 20 or more providers.
• Extensive experience in clinical leadership roles, leading and coaching physicians.
• Experience with managed care…