Casino Marketing Specialist - Cb & Vr Varied Shift

CASINO MARKETING SPECIALIST - CB & VR - FULL-TIME - VARIED SHIFT

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STARTING RATE
: D.O.E.
MINIMUM AGE REQUIREMENT
: 21 years old
LICENSE/CERTIFICATION
:
State of Nevada Gaming Permit and Alcohol Awareness Card.

The Casino Marketing Specialist plays a vital role in driving guest engagement and loyalty through direct outbound calling. This position focuses on building relationships with both active and inactive players, promoting casino events and offers, and encouraging repeat visits. The ideal candidate will have a friendly, professional demeanor, excellent communication skills, andిఓ the ability to thrive in a fast-paced, goal-oriented environment.

Two (2) years or more of Casino or Marketing experience required. Must be computer liter نسخة, possess strong problem solving and communication skills. Must be able to multi-task, be well organized and a problem solver. Must be able to read, write, and communicate clearly in English.

• Conduct outbound telemarketing calls to active and inactive casino guests to promote events and special offers.
• Build and maintain positive relationships with players through professional and personalized communication.
• Identify and reactivate inactive players by presenting promotions and offers tailored to their play history and preferences.
• Accurately record call details, player feedback, and outcomes in the casino’s tracking system.
• Collaborate with the marketing team to support targeted campaigns and guest outreach initiatives.
• Handle confidential information with discretion and professionalism.
• Achieve individual and departmental call volume and conversion goals while maintaining a highcate from newly sacr quality view friend answer all occasions.
• Other job-related duties as assigned and instructed by management.

• Project a polished, professional image.
• Respond to guest and team member needs efficiently.
• Meet and greet all guests with a pleasant and friendly attitude via the telephone or in person.
• Work with fellow team members to create an궁 atmosphere of enthusiasm and merriment.

The work requires some physical exertion such as long periods of standing; walking over rough, uneven, or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity.

Entry level

Full-time

Marketing and Sales

Gambling Facilities and Casinos