More jobs:
Front Desk Sales and Customer Service
Job in
Mesa, Maricopa County, Arizona, 85201, USA
Listed on 2026-01-27
Listing for:
WellBiz Brands, Inc.
Full Time, Seasonal/Temporary
position Listed on 2026-01-27
Job specializations:
-
Sales
Retail Sales, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Join our team as the Front Desk Sales and Customer Service associate at Well Biz Brands, Inc.
We are looking for positive, upbeat, energetic individuals to join our team. Our customers will be your #1 priority! Starting at $15 base plus unlimited bonus/commission. Must have a flexible schedule.
At Well Biz Brands, we believe in creating an outstanding customer experience – from the moment the client calls to book an appointment until they leave our studio! You are the face of our company – so you must embrace the essential healing aspects of our offering and the culture in our studio!
Responsibilities- Matching clients with the perfect therapist to meet their needs
- Selling Memberships to the Wellness Program (maintaining sales quotas)
- Selling Packages
- Selling Gift Cards
- Upselling longer sessions, aromatherapy or hot stone
- Answering phones professionally and converting calls into appointments
- Accurate scheduling and completing the retail sales process
- Addressing emergency scheduling issues quickly and professionally
- Handling client requests and disputes efficiently
- Facilities management, including hourly studio checks to ensure rooms and restrooms are clean and stocked
- Maintaining leadership presence while management is absent
- Customer-facing sales and customer service experience
- Availability some nights and weekends
- Conversationalist / quick wit
- Understanding and belief in the benefits of massage
- Computer proficiency – Microsoft Office, Word, Excel, Internet Explorer
- Retail or industry experience, a plus
- Web-based scheduling, a plus
- Attention to detail and ability to follow written and verbal instructions
- Ability to remain flexible in a constantly changing environment
- Ability to remain calm and confident under stress
- Great team environment
- Opportunity for advancement
- Unlimited earning potential
- Team and individual bonuses
- Earned sick pay
- Dental, vision, hospitalization supplement insurance (employer contribution)
- Complimentary monthly and birthday/anniversary massage
- 401(k)
- FUN, FUN, FUN!!
- Seniority Level: Entry level
- Employment Type:
Full-time - Job Function:
Administrative - Industry: Health, Wellness & Fitness
- Location:
Mesa, AZ
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